Upon receipt of your order from emerilsfootwear.com, please examine it carefully. If for any reason you are not satisfied with the order within 30 days you may return your unworn merchandise in its original package for a refund. We do not charge for return shipping however, a restocking fee of $3.99 per unit will be deducted from your refund.
To honor your return, your items must meet the below criteria:
– Unworn, unwashed, and tags attached
– New condition and in original box
– Purchased within 30 days
Please note if returned merchandise does not meet the above criteria, we have the right to reject or refuse your refund.
To initiate a return please Submit a Request
Shipping charges will be fully refunded ONLY if emerilsfootwear.com has sent the wrong item or the item is found to be defective. If you received the wrong product or the product has a material or manufacture flaw, please use the Submit a Request form and we will make arrangements to have the product replaced.
RETURN POLICY: OTHER DOMESTIC RETAIL STORE
Products purchased from a Retail Store must be returned to the store it was purchased from. If you received the wrong product or the product has a material or manufacture flaw, please use the Submit a request form and we will make arrangements to have the product replaced.